EVENT OR INDIVIDUAL TICKET CANCELATIONS By Boundless
Boundless reserves the right to cancel any event in its entirety, or to cancel the tickets for any individual to any specific event, at any time, for any cause. If Boundless does cancel an event in its entirety, or cancel’s an individual’s specific registration to an event, we will will look to issue a full refund to the attendee, including their ticketing and processing fees.
Boundless also reserves the right to remove an individual from any of our events, for any reason. If such removal by Boundless does occur, no refunds or credits will be made to the individual.
So You’ve Bought a Ticket ANd CAN NO LONGER ATTEND
WE Understand that Things Do Happen
We understand that there will be times where you have bought a ticket for one of our events, and you may find yourself being unable to attend for any reason. If this is the case, we will do our best to work with you.
Please realize that many of our events require that we put down deposits to hold venues or services associated with the event. For these events, we will typically have periods where a full refund request can be made, and after that period only portions of the ticked prices may be refunded. Please refer to each event to clearly understand the refund and transfer policy.
The 2025 Boundless Retreat
The Boundless Retreat is the largest event that Boundless produces and requires that we put down deposits with our venue, caterers, and other services in advance of the event to be able to provide the experience that you have all come to know and love. Given this, we do our best to allow for a policy that allows for refunds or transfers if you find that you’ve bought a ticket and can no longer attend. However, please know that there are specific dates and cutoffs for being able to receive refunds for the event.
Refund and Transfer Policy for Retreat Admission
Deadlines AnD Refund Policies for Canceling Admission Tickets
The Boundless Retreat offers a tiered cancellation period for all attendees.
- All cancellation and refund requests are subject to a $75 handling fee per order.
- Cancellations prior to May 15, 2025: The last day to receive a full refund for your admission fee is May 15, 2025. All cancellation and refund requests prior to this date will receive a refund for 100% of your admission fees less the ticketing platform processing fees and handling fee.
- Cancellations after May 15 and prior to June 15, 2025: The last day to cancel and receive a partial refund for your admission fees in June 30, 2025. All cancellation and refund request prior to this date will receive a refund for 50% of your admission fees less the ticketing platform processing fees and handling fee. There will be no refunds granted after June 15, 2025.
- Cancellations after June 15, 2025: All cancellation requests after this date will be issued but no refund will be available. Any cancellation made after this date will be offered credit towards the next Boundless Retreat in the amount of the original value of your ticket less the ticketing platform processing fees and handling fee.
Cancellation & Refund Process
The following procedure must be completed in order to cancel registration and obtain a refund:
- A written request for refund sent to Registration@boundlessevents.org.
- Your request should include your legal registered name and your order number.
- Once received, our Registration team will cancel your ticket and send a confirmation email upon completion of the cancellation request.
Transfers for Admission Tickets
Tickets may be transferred to other another guests up until July 27, 2025. Transfers cannot be made later than this date for any reason.
- This is necessary so there is sufficient time to record the ticket transfer and the new owners can properly be processed and available at check in.
- Payment and all financial obligations for all transfers are the responsibility of the ticket holder. It is the responsibility of the original ticket owner to make the request and get confirmation of the transfer.
- Boundless will not be involved in the financial transfer between attendees, and the transferred ticket will be issued as a completely non-refundable ticket to the new attendee.
Transfer Process for Admission
The following procedure must be completed in order to transfer your registration to another attendee:
- No money should be transferred between individual parties until the transfer request has been approved by Boundless.
- You must send an email to Registration@boundlessevents.org, cc’ing the transfer recipient on the original email.
- Your request must provide your legal name by which you originally registered and your Order Confirmation number along with an authorization for Boundless to transfer your ticket to the new attendee.
- When transferring tickets, Boundless will confirm that all attendees have completed the required Conduct & Care orientations before approving the transfer.
- Boundless will then reach out to the new attendee to confirm all of their information required to confirm their registration.
- Once this is received, Boundless will approve the request and cancel the original attendees ticket with a zero dollar refund value, and will create a new registration for a non-refundable transfer for the new attendee.
- Once this is complete, Boundless will provide separate email confirmations to both the original ticket holder and the new attendee.
Credit For Future Events
If you have bought a ticket to the Boundless Retreat and either the refund/cancelation window has passed, and you cannot find an attendee to transfer your ticket to, Boundless will offer you the ability to request to have your ticket cancelled and have the cash value of that ticket issued as a credit towards future Boundless events. If you do not wish to pursue a credit, then the original ticket will be non-refundable and have no future cash value. If you do choose to have a credit issued, the following restrictions will apply:
- The cash value of your ticket will be issued into a credit managed by the ticketing platform, and that credit can be used towards any future Boundless events.
- The credit will have a value for one year after the credit is issued. You must use this credit within that one year period to redeem its value.
- After that one year period, the credit will expire and will have no future cash value.
- Credits are non-refundable and have no cash value.
Per Ticket Cancellation or Transfer Fee
All cancellations, transfers and refunds requests are subject to a $75 per order handling fee.
Refund and Transfer Policy for all RETREAT Lodging TICKETS
Deadline for Canceling Lodging
The last day to cancel and receive a full refund of your lodging reservation is July 15, 2025.
- There will be NO cash refunds granted after July 15, 2025.
Cancellation & Refund Process
The following procedure must be completed in order to cancel registration and obtain a refund:
- A written request for refund sent to Registration@boundlessevents.org.
- Your request should include your legal registered name and your order number.
- Once received, our Registration team will cancel your ticket and send a confirmation email upon completion of the cancellation request.
Transfers for Lodging
All permanent lodging tickets (Cabins, Wood Tents, Summer Tents, Bunk Beds, Car Camping, RV Camping) are transferable up until July 27, 2025.
- Requests to transfer all lodging tickets to another attendee must be made by sending an email to Registration@boundlessevents.org no later than July 27, 2025.
- Lodging cancellation requests received after July 27, 2025 may be transferred to someone on waiting list at the discretion of the Boundless Registration team.
- In this event, Boundless will make every attempt to contact a party on the waiting list and transfer the cabin to them, but we do not guarantee a transfer. If Boundless is unable to contact someone on the waiting list and transfer the cabin to them, the original owner will still be responsible for paying the full price of the cabin and no refund will be made.
Transfer Process For Lodging
The following procedure must be completed in order to transfer your registration to another attendee:
- You must send an email to Registration@boundlessevents.org, cc’ing the transfer recipient on the original email.
- Your request must provide your legal name by which you originally registered and your Order Confirmation number along with an authorization for Boundless to transfer your ticket to the new attendee.
- Boundless will then reach out to the new attendee to confirm all of their information required to confirm their registration.
- Once this is received, Boundless will cancel the original attendees ticket with a zero dollar refund value, and will create a new registration for a non-refundable transfer for the new attendee.
- Once this is complete, Boundless will provide separate email confirmations to both the original ticket holder and the new attendee.
Per Ticket Cancellation or Transfer Fee
All cancellations, transfers and refunds requests on lodging (cabins, wood tents, bunk beds, car camping, RV camping) are subject to a $50 per order handling fee.
Credit For Future Events
We are unable to issue credit toward future events for any Retreat Lodging if the refund / cancelation window has passed, or you cannot find an attendee to transfer your lodging to.
Covid related cancellations
We understand that Covid still presents risks to events similar to ours, and while we attempt to hold events as safely as we can, the choice to register and attend the event is left to the individual attendees. Given this, the following cancellation and refund procedures will be followed for all Covid related situations:
- If the event has to be canceled in its entirety due to Covid related reasons, all attendees will have their paid registration credited towards a future event.
- If an individual cannot attend due to testing positive prior to the event, the ticket may be canceled according to the general cancellation policies for the event. Tickets can be also transferred to another attendee if in compliance with the general event transfer policies.
- If an individual tests positive for Covid at the event, entry to the event will be denied and the attendee will have their paid registration amount credited towards a future similar event.
- All event credits will be valid for one year and must be used within that time, or the credit will be forfeited.